Effective Date: April 10, 2025

 

At BrightVester, we are committed to providing high-quality, engaging software that supports the development of financial literacy and life skills for children. We stand behind the effectiveness of our products and want you to be completely satisfied with your purchase.

 

1. 100% Satisfaction Guarantee

We believe in the value of our software and its ability to help kids learn important life skills. If, for any reason, you feel that you did not get any value from using our software, we offer a 100% satisfaction guarantee. If you’re not completely satisfied with your experience, we will provide a full refund.

 

2. Refund Conditions

To qualify for a full refund, please adhere to the following:

Request a Refund: Refund requests must be made within 30 days of your purchase date.

No Questions Asked: Simply contact our support team to let us know that you are not satisfied with the software and would like a refund. We do not require any further explanation or justification.

Unopened Software: If you are requesting a refund for a physical version (if applicable), it must be unopened and unused.

 

3. How to Request a Refund

To request a refund, please follow these steps:

Email our customer support team at contact@brightvester.com

Provide your order number and the reason for the refund request.

Our team will process your refund promptly, and you will receive a confirmation email once it is completed.

 

4. Processing Time

Refunds will be processed within 5-7 business days after we receive your request. Please note that the refund will be issued using the same payment method you used for the original purchase.

 

5. Limitations

This refund policy applies only to purchases made directly from BrightVester’s official website or authorised sales channels. It does not apply to purchases made through third-party retailers or marketplaces.

 

6. Contact Us

If you have any questions or need assistance with a refund request, please don’t hesitate to reach out to our customer support team at:

Email: contact@brightvester.com
Website: www.brightvester.com